Customer Service

Medfiles is backed by IT professionals who are invested in making sure users get the most out of this software. Dedicated customer support is available for installation help and troubleshooting throughout the subscription.

Medfiles Helpline

Medfiles customers receive access to a dedicated help line. Core hours are Monday – Friday, 8am – 8pm, Central Time. After hours and weekend support options are available to clients.

Customer Success

Medfiles is a fast-growing EHS software with hundreds of clinics currently using it. Our approach is centered on developing long-lasting relationships with clients, always working from a clear set of business objectives to deliver value that empowers them to be EHS leaders.

Phone: 1.855.412.6866
Itasca, IL 60143